SMP Work · Hiring intelligence

Hire with personality data your team will actually use.

Launch a role campaign in minutes. Every candidate flows into a fit snapshot, structured interview guide, and onboarding brief — all grounded in Big Five science, written for hiring managers, not dashboards nobody opens.

Big Five-led. Job-related. Human-reviewed. Privacy-first by default.

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Sample report gallery

Three artefacts hiring teams actually read — each generated from the same transparent scoring core.

SMP Work · Candidate Snapshot

Jordan Lee · Account Executive (SMB)

Strong alignment
82

Overall fit score: 82/100

Profile closely matches the role target across weighted dimensions.

Dimension fit vs. target range

Openness
72nd
Conscientiousness
81st
Extraversion
68th
Agreeableness
74th
Neuroticism
32nd

Shaded band = target range for Account Executive (SMB)

Strengths to leverage

  • Consistent follow-through on multi-threaded deals (Conscientiousness 81st %ile)
  • Calm presence during pricing objections — strong emotional regulation
  • Natural rapport builder across seniority levels (Agreeableness + Extraversion)

Watchouts with interview probes

  • May under-share early pipeline risk — probe: "Walk me through a deal that went sideways. When did you first know?"
  • Lower Neuroticism may mean less urgency under deadline pressure — probe comfort with ambiguity

Communication style

Direct and analytical communicator who values clarity. Prefers structured feedback and written follow-ups for complex topics.

Response quality

No flags Consistency: 0.91 · Completion: 100%

Structured Interview Guide

Jordan Lee · Account Executive (SMB)

Scoring anchors active
A

Probe set A — Potential misalignment areas

Probe 1 · Risk disclosure (Neuroticism 32nd %ile)

"Tell me about a quarter where you missed target. What did you change in week one of the next quarter?"

Strong evidence (4-5)

Specific behaviour change, metrics cited, peer coordination described.

Weak evidence (1-2)

External blame only, no learning loop, vague on timeline.

Probe 2 · Urgency under ambiguity

"Describe a situation where the path forward was unclear and the deadline was firm. How did you decide what to do first?"

Strong evidence (4-5)

Clear prioritization framework, sought input, adapted quickly.

Weak evidence (1-2)

Waited for direction, paralysis until deadline forced action.

B

Probe set B — Confirm strengths

Strength confirmation · Follow-through (Conscientiousness 81st %ile)

"Walk me through a deal where marketing or CS saved the renewal. What was your exact role in coordinating that?"

Strong evidence (4-5)

Detailed STAR response with measurable outcome and team credit.

Weak evidence (1-2)

Cannot provide concrete examples or takes sole credit.

Panel scoring grid

Dimension 1 2 3 4 5
Risk disclosure
Urgency
Follow-through

Manager onboarding brief

Jordan Lee · Account Executive (SMB) · First 90 days

Ready to share

Manager quick-start

  • Start with written priorities — Jordan's high Conscientiousness responds well to clear structure without feeling micromanaged.
  • Schedule weekly 1:1s immediately — use these to build trust before introducing stretch goals.
  • Introduce peer collaboration early — channel high Agreeableness into visible cross-functional wins.

Communication profile

Preferred channels

Slack for quick items, docs for complex topics

Meeting style

Prepared agendas, concise updates, action items

Feedback preference

Direct and specific, with examples

Conflict approach

Seeks resolution through data and shared goals

30 days

Pair weekly 1:1s with written priorities. Plays to high structure without feeling micromanaged. Assign a shadow buddy for CRM and process onboarding.

Support: Provide clear playbook and expected metrics for first month.

60 days

Introduce cross-functional forums early. Channel high openness into visible wins, not endless exploration. First independent pipeline review.

Support: Connect with CS and marketing leads for warm introductions.

90 days

Transition to bi-weekly 1:1s. Full pipeline ownership. Begin mentoring newer team members — leverage natural coaching instinct.

Support: Set stretch targets and discuss career development path.

Risk & friction areas

  • May under-report early warning signs — establish a "no surprises" norm in 1:1s from day one.
  • Could over-commit to help others — set clear boundaries on personal quota vs. team support time.

How it works

From first role definition to manager-ready onboarding — four steps, one transparent thread of evidence.

1

Define your role target

Pick a success profile template or tune weights to your hiring manager’s definition of “great” in-role.

2

Candidates complete the assessment

A focused, 10–15 minute work-personality flow candidates can finish on mobile between meetings.

3

Review fit snapshots and interview guides

See fit bands, strengths, watchouts, and structured probes with scoring anchors your panel can align on.

4

Onboard with manager-ready reports

Hand managers onboarding briefs with 30/60/90 guidance grounded in the same transparent model.

Built for real role families

Same science backbone, different success templates — tuned so panels spend time on behaviour, not debate about the instrument.

Sales

Pipeline discipline, resilience, and coachability — surfaced as interview-ready signals, not vibes.

Template library · SMP Work

Support

Customer empathy, composure under pressure, and consistency — aligned to ticket volume and tone expectations.

Template library · SMP Work

Management

People leadership, delegation, and feedback habits — paired with structured probes for leadership scenarios.

Template library · SMP Work

Operations

Reliability, prioritisation, and process adherence — translated into role-fit bands your ops leads can defend.

Template library · SMP Work

Administration

Detail orientation, discretion, and service mindset — framed for coordinators and office-facing roles.

Template library · SMP Work

Customer Success

Relationship depth, proactive communication, and account judgement — without collapsing complexity into a label.

Template library · SMP Work

Built for structured hiring, not gimmick typing

SMP Work treats personality data as one structured input in a fair process: documented, reviewable, and always subordinate to human judgement.

  • 1 Big Five science basis. Traits map to job-relevant behaviours with citations your IO psychology partners can inspect.
  • 2 EEOC-aware design. No auto-reject. Fit outputs are framed for structured interviews, not hidden filters.
  • 3 Transparent scoring methodology. Deterministic model, visible weights, exportable artefacts for audits.

Methodology card

What “transparent” means here

Every score is traceable to item responses, norm tables, and role weights you approve at campaign setup. When legal or candidates ask “why this rating?”, you can show the path — not a vendor black box.

Review kit includes

  • Role success profile version hash
  • Trait → behaviour mapping table used in this campaign
  • Human sign-off log on exported hiring packets

Frequently asked questions

How long does the assessment take?

Most candidates finish in 10–15 minutes. The flow is mobile-friendly and designed to respect their time.

What does the candidate experience?

A respectful, job-relevant questionnaire with clear instructions. Candidates receive a courtesy report they can keep, with no surprise “gotcha” framing.

Is personality data used to auto-reject candidates?

No. SMP Work is built for structured hiring with human review. Fit signals support conversation — they do not replace hiring decisions.

How is scoring transparency maintained?

Scoring is deterministic, with visible trait weights and documented methodology. There is no black-box scoring layer hiding how conclusions are reached.

What about data retention?

Retention windows are configurable for your organisation, with GDPR-aware controls and export/delete workflows your security team can review.

Can I start free?

Yes. Start a 7-day trial with full access to everything — no limits, no credit card. Run a real campaign, see reports, and decide if it fits your process.

Ready to see SMP Work on a live role?

Start the free trial, invite your first candidates, and compare snapshots side-by-side with your current interview notes.

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